Privacy Policy

Before using the services and information on this website, please read the following privacy policy, which explains how we protect your rights.

Our website address is https://www.mimicear.com

1. Scope of This Privacy Policy

This policy covers how this website handles personally identifiable information collected when you use our services. It does not apply to linked websites outside this site, nor to personnel not commissioned by or involved in the management of this site.

2. Collection, Processing and Use of Personal Data

This website is a static information site. It does not offer account registration, comments, or file uploads, and it does not collect your personal data through on-site forms.

During ordinary browsing, the server automatically records connection information, including the IP address of your device, access times, the browser used, and browsing and click records. This is used as a reference for improving our services. These records are for internal use only and are never made public.

This website suggests a language based on the country your connection originates from. That determination is made at the moment of connection by our hosting provider; we do not retain your location data as a result. Whether you dismiss that suggestion is recorded only in your own browser.

When you contact us by telephone, email, our LINE Official Account, or the online booking system, we will ask you to provide the personal data necessary for that service (such as your name, contact details, preferred appointment time, and service requirements), and will process and use it only within that specific purpose. We will not use your personal data for any other purpose without your written consent.

3. Data Protection

Our servers are equipped with firewalls, anti-virus systems, and other information security measures. Only authorised personnel may access your personal data, and all such personnel have signed confidentiality agreements; any breach of these obligations is subject to legal penalties.

Where it is necessary to commission other parties to provide services for business purposes, we require them to comply with confidentiality obligations and carry out the necessary review procedures to confirm compliance.

4. Links to External Websites

This website provides links to other websites, and you may click through to them from our pages. This privacy policy does not apply to those linked websites; please refer to the privacy policy of the site concerned.

5. Embedded Content and Third-Party Services

This website uses the following third-party services. Their handling of personal data is governed by each service’s own privacy policy. They fall into two categories, according to when a connection is made:

(a) Embedded content — loaded inside our own pages, so a connection to the third party is made as soon as you open the page

Google Maps: a map is embedded on the About page to show our location.
YouTube videos: some articles embed YouTube videos. This website uses YouTube’s privacy-enhanced mode (youtube-nocookie.com), which does not write tracking cookies before you click play. However, a connection to YouTube is made as soon as the video frame loads — depending on your browser’s behaviour, this may happen either when you open the page or when you scroll to the video. You do not need to click play for YouTube to obtain your IP address and other connection information. Once you click play, Google’s privacy policy applies.

(b) Links out to third-party platforms — you leave this website in a new tab only after you actively click, and no connection is made if you do not

Online booking system (SimplyBook.me): the booking button opens that platform in a new tab. The name, contact details, and booking information you enter there are processed by that platform.
LINE Official Account: if you add us or send a message, LINE’s privacy policy applies.

Third parties providing embedded content may collect data about you through cookies and tracking code, and may monitor your interaction with that embedded content, in exactly the same way as if you had visited those websites directly.

This website will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or public agencies, except where there is a legal basis or contractual obligation to do so.

Such exceptions include, but are not limited to:

Where you have given written consent.
Where expressly required by law.
To avert danger to your life, body, freedom, or property.
Where necessary for statistical or academic research in the public interest, in cooperation with a public agency or academic research institution, and where the data has been processed by the provider or collected in such a way that no specific individual can be identified from its disclosure.
Where your conduct on the website violates the terms of service, or may harm or obstruct the rights of the website or other users, or cause harm to any person, and the site’s management determines that disclosing your personal data is necessary to identify, contact, or take legal action against you.
Where it is in your interest.

Where we commission contractors to help collect, process, or use your personal data, we will exercise proper supervision and management of those contractors or individuals.

7. Use of Cookies and Tracking Technologies

This website uses a consent-first approach: no analytics or advertising tracking code is loaded until you explicitly choose “Accept.” This commitment covers analytics and advertising tracking code (that is, the Google Tag Manager described below and the tags it carries); third-party videos embedded in articles are not covered, and section 5 explains when they connect and how they handle data.

On your first visit, the website displays a cookie consent banner.
If you choose “Accept,” the website then loads Google Tag Manager and the analytics and advertising tags it carries (including the Meta Pixel), used to understand site usage and measure marketing performance.
If you choose “Decline,” none of this code is loaded.
Your choice is stored only in your own browser’s local storage; it is not sent to our servers. If you clear your browser data, the banner will appear again and you may choose afresh.

You may also manage or block cookies through your browser’s privacy settings, though this may prevent some parts of the website from working properly.

8. Amendments to This Privacy Policy

This privacy policy may be revised as required, and any revised terms will be published on this website.

Contact Information

This website is built, operated, and maintained by MIMIC EAR. For any enquiries, please contact us:

Telephone: 0916-403-906 No calls after 00:30; we also cannot answer during a session. Messaging or online booking is fastest.
Email: [email protected]